Furthermore, this page informs you of the usage of our website.
The policy was last updated 2018-05-21
1. Introduction and important notice
“GDPR” – The European General Data Protection Regulation
“Personal data” – any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
“Data controller” – the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
“Processing” – any operation or set of operations, which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction
Who We are
For the purposes of this policy, TradeChannel defines the term “User” as an entity with which TradeChannel has an established relationship and the term “Visitor” as an individual that visits our front-end website (for example www.tradechannel.se).
Data protection principles:
All processing of Personal data by TradeChannel is conducted in accordance with the data protection principles as set out in data protection laws and regulations in Sweden, in particular Article 5 of GDPR.
These principles are:
Lawfulness: We only process your Personal data when we have identified a lawful basis for the intended Processing pursuant to Article 6 of the GDPR. These are often referred to as the “conditions for processing”.
Fairness: We have made reasonable effort to ensure not to use your Personal data in any unjustified way or in a manner which may have adverse effects on our users, as well as kept to minimum in order to provide users with qualitative products and services.
Transparency: We have made our best efforts to provide you detailed information on TradeChannels use of your Personal data. Our Users and Visitors are encouraged to contact us whenever they have questions or seek information about our privacy procedures.
Any information stored on TradeseC is treated as confidential. All information is stored securely and is accessed by authorized personnel only. TradeChannel implements and maintains appropriate technical, security and organisational measures to protect Personal data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.
2. Collection and use
The following sections cover the specifics of each of the three groups from which data is collected: website Visitors, TradeseC Users and registered Users in our customer support system.
2.2 Website Visitors
If you are a Visitor to our website only, and not a user of TradeseC or registered in our customer support system, then this section is relevant for you.
By visiting this website, you consent to the collection and use of your Personal data as described herein. If you do not agree with the terms set out herein, please do not visit this website. If required by applicable law, we will seek your explicit consent to process Personal data collected on this website or volunteered by you. Kindly note that any consent will be entirely voluntary. However, if you do not grant the requested consent to the processing of your Personal data, the use of this website may not be possible.
Such Personal data may comprise your IP address, first and last name, your postal and email address, your telephone number, your job title, data for social networks, your areas of interest, interest in TradeChannel products, and certain information about the company you are working for (company name and address), as well as information as to the type of relationship that exists between TradeChannel and yourself.
TradeChannel gathers data about visits to the website, including numbers of Visitors and visits, Geo-location data, length of time spent on the site, pages clicked on or where Visitors have come from.
2.2.1 Purpose of processing personal data
TradeChannel uses the Personal data and information collected to communicate with Visitors, to customize content for Visitors, to show ads on other websites to Visitors, and to improve its website by analyzing how Visitors navigate its website.
2.2.2 Sharing personal data
TradeChannel may also share such information with service vendors or contractors in order to provide a requested service or transaction or in order to analyze the Visitor behavior on its website.
2.2.4 Links to other sites
2.2.5 Usage of marketing collateral
All material on TradeChannel’s website is provided “AS IS” without any implied or expressed warranties of any kind including non-infringement of intellectual property.
2.3 Users of TradeseC and Users registered in our Customer Support System
In order to provide services to its Users of TradeseC and Users registered in our Customer Support System, TradeChannel receives and processes certain types of Personal data. However, TradeChannel is then acting as a service provider only processing Personal data on behalf of its customer/s. To the extent that we are acting as a User’s Data processor, we will process Personal Data in accordance with the terms of our agreement with the User and the User’s lawful instructions.
2.3.2 Processing User data in TradeseC
Clients to TradeChannel administrate who have access to TradeseC. Personal data TradeChannel, in its role as Data processor, receives from users of TradeseC is only used for identifying you as user for the application and we are then acting in accordance with the terms of our agreement with the User and the User’s lawful instructions.
2.3.3 Collection of User data in our Customer Support System
Personal Data TradeChannel, in its role as Data Processor, receive from users of our Customer Support System is only used for identifying you as user for the application.
Data entered or transferred into TradeChannel by Users such as texts, questions, contacts, media files, etc., remains the property of the User and may not be shared with a third party by TradeChannel without express consent from the User.
The Customer Support System TradeChannel make use of uses Microsoft Corporation as a cloud computer service provider (“Microsoft Azure Service”). Microsoft Azure Services are provided under the Online Services Terms (OST) available at the following link https://www.microsoft.com/en-us/Licensing/product-licensing/products.aspx. Personal Data is stored within EEA.
Clients to TradeChannel administrate who have access to our Customer Support System and we are only processing Personal Data in accordance with the terms of our agreement with the User and User’s lawful instructions.
2.3.3 TradeChannel as a Processor and Controller
3. Retention and deletion
TradeChannel will not retain data longer than is necessary to fulfill the purposes for which it was collected and to provide our Services or as required by applicable laws or regulations. When a TradeseC user’s account is terminated, all Personal data collected through the platform will be deleted, as required by applicable law.
4. How to exercise your rights
TradeChannel takes steps to keep your Personal Data accurate and up to date. You have certain rights to the Personal Data that we have collected about you. To exercise your rights to your Personal Data, please contact us by using the TradeChannel Privacy Contact (see § 7).
You have the following rights:
Right of access to your Personal Data (Art. 15 GDPR): You have the right to ask us for confirmation on whether we are processing your Personal data, and access to the Personal data and related information on that processing (e.g., the purposes of the processing, or the categories of Personal data involved).
Right to correction (Art. 16 GDPR): You have the right to have your Personal data corrected, as permitted by law.
Right to erasure (Art. 17 GDPR): You have the right to ask us to delete your Personal data, as permitted by law. This right may be exercised among other things: (i) when your Personal data is no longer necessary for the purposes for which it was collected or otherwise processed; (ii) when you withdraw consent on which processing is based according to Art. 6(1)(a) or Art. 9 (2)(a) GDPR and where there is no other legal ground for processing; (iii) when you object to processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for processing, or when you object to the processing pursuant to Art. 21 (2) GDPR; or (iv) when your Personal Data has been unlawfully processed.
Right to restriction of processing (Art. 18 GDPR): You have the right to request the limiting of our processing under limited circumstances, including; when the accuracy of your Personal data is contested; when the processing is unlawful and you oppose the erasure of your Personal data and request the restriction of the use of your Personal data instead; or when you have objected to processing pursuant to Art. 21 (1) GDPR pending the verification whether the legitimate grounds of TradeChannel override your grounds.
Right to data portability (Art. 20 GDPR): You have the right to receive the Personal data that you have provided to us, in a structured, commonly used and machine-readable format, and you have the right to transmit that information to another controller, including to have it transmitted directly, where technically feasible.
Right to object (Art. 21 GDPR): You have the right to object to our processing of your Personal data, as permitted by law. This right is limited to processing based on Art. 6(1) (e) or (f) GDPR, and includes profiling based on those provisions, and processing for direct marketing purposes. After which, we will no longer process your Personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms of for the establishment, exercise or defense of legal claims.
5. Acceptance of these Conditions
6. Our Legal Obligation to Disclose Personal Information
7. Limitations of liability
In no event will TradeChannel AB be responsible for any damage (including but not limited to loss of data, loss of profit, interruption of business, satisfactory quality, merchantability and fitness for a particular purpose), due to use of this website or any information on this website
8. General terms
TradeChannel, the TradeChannel logo, TradeseC, TradeseC Connect , TradeCar, the TradeseC logo, TradeseCSrv and TradeseCDirMon are trademarks of TradeChannel AB. Copyright 2002 – 2016
9. TradeChannel Privacy Contact
TradeChannel has appointed a privacy contact who is responsible for matters relating to privacy and data protection. This contact can be reached at the following address:
Att: Privacy Contact
111 23 Stockholm
Or by email at: email@example.com
10. For Further Information
If you have any further questions regarding the data TradeChannel collects, or how we use it, then please feel free to contact us by email at: firstname.lastname@example.org, or in writing at:
111 23 Stockholm